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FAQHere are answers to questions we frequently receive regarding consultations.
[PC] Google Meet can be used directly from a browser (such as Google Chrome). No installation is required. If your computer does not have a built-in camera, microphone, or speaker, please prepare a webcam or earphones with a microphone.
[Smartphone / Tablet] Please install the Google Meet app (free) in advance.
Yes, you can use a smartphone or tablet for an online consultation. Please install the Google Meet app (free) in advance.
Yes, audio-only consultations are available.
Please contact us again by phone (03-6809-0683) or through the inquiry form with your correct contact information.
Please contact us by phone (03-6809-0683) or through the inquiry form. If your appointment is soon, we recommend calling. Please note that your preferred date may not always be available.
There is no cancellation fee. However, repeated cancellations may result in future bookings being declined. If you need to cancel, please notify us by phone (03-6809-0683).
In principle, you do not need to send documents in advance. However, depending on your matter, we may request documents if accurate advice requires reviewing them. If you wish to send documents beforehand, please contact us through the inquiry form after booking.
Please join approximately 5 minutes before the start time. The consultation will begin at the scheduled time.
Please rejoin using the Google Meet URL we sent you. Your attorney will be waiting.
Yes, we accept consultations from anywhere in Japan. Online consultations are available, so please feel free to contact us.
As a general rule, we do not accept cases through Japan Legal Support Center (Houterasu).
Depending on the case, an in-person visit may be required. Please confirm with your attorney during the consultation.
Depending on the case, it may be possible to proceed without in-person meetings by combining online consultations, mail, phone, and email. Please ask us first.
There is no limit on the number of consultations. Please note that from the second consultation onward, a fee of JPY 5,500 (tax incl.) per 30 minutes applies.